Report a Lost or Stolen Card

To report a lost or stolen card during Banking Hours contact us at:

Bryant Office	Sheridan Office	Fordyce Office	Little Rock Heights Office
501.847.7982	870.942.8844	870.352.3101	501.663.3350

To report a lost or stolen card after Banking Hours contact:

Shazam
800.383.8000

Tips to Keep your Card Safe

Approach ATM with Caution

• Never insert your card or enter your PIN in any terminal that does not look genuine, has been modified, has a suspicious device attached, or is operating in a suspicious manner.
• At a drive-up facility, keep your doors locked and all passenger windows closed.
• Remove your cash, receipt and card after every transaction. If you make a withdrawal, pocket cash immediately.

Prevent Fraud

You can help prevent fraudulent activity on your account by remembering these guidelines:

• Memorize your PIN - Don't tell anyone your PIN or account number and never loan anyone your card. Never write your PIN on your card or anything you carry with or near your card.
• Choose a personal identification number (PIN) that's different from other obvious numbers, like your phone or Social Security Number or your birthday.
• Never give your PIN over the phone.
• Know who you are talking to - Never give unsolicited callers personal information or account number over the phone.
• Don't fall prey to Phishing - Never respond to an e-mail requesting you to provide card, PIN or personal information via the Internet.
• Always check receipts against your monthly statements. Report any errors within 60 days of the statement mailing date.