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Report a Lost or Stolen Card

To report a lost or stolen card during Banking Hours contact us at:

Bryant Office

Sheridan Office

Fordyce Office




To report a lost or stolen card after Banking Hours contact:


Tips to Keep your Card Safe

Approach ATM with Caution

  • Never insert your card or enter your PIN in any terminal that does not look genuine, has been modified, has a suspicious device attached, or is operating in a suspicious manner.
  • At a drive-up facility, keep your doors locked and all passenger windows closed.
  • Remove your cash, receipt and card after every transaction. If you make a withdrawal, pocket cash immediately.

Prevent Fraud

You can help prevent fraudulent activity on your account by remembering these guidelines:

  • Memorize your PIN - Don't tell anyone your PIN or account number and never loan anyone your card. Never write your PIN on your card or anything you carry with or near your card.
  • Choose a personal identification number (PIN) that's different from other obvious numbers, like your phone or Social Security Number or your birthday.
  • Never give your PIN over the phone.
  • Know who you are talking to - Never give unsolicited callers personal information or account number over the phone.
  • Don't fall prey to Phishing - Never respond to an e-mail requesting you to provide card, PIN or personal information via the Internet.
  • Always check receipts against your monthly statements. Report any errors within 60 days of the statement mailing date.